FAQs

What is a SBI FASTag? and its benefits
It is a 10x 5 cm, rectangle shape, multi layered tag, which is made out of good quality paper, containing chip and antenna inside its layers, it is pasted on the wind screen of the vehicle, and through Radio frequency identification method, the information is read at the toll plaza from the tag. tag gives convenience and ease while going through toll plaza to the customer along with saving time, fuel and money.

How can I get a SBI FASTag? What are the documents required, from where I can get the Tag.

A customer can approach us @ +91 7022018696, +91 8883670084 or you can contact respective Dealers near by city with valid KYC documents and vehicle RC copy along with the originals for verifications purposes.

What are the documets required to get this fasttag for vehicles ?

  • Id Proof of vehicle owner
  • Address Proof of vehicle owner
  • 1 Recent Photograph of vehicle owner
  • Registration Copy (RC) of vehicle

 

What are the features of SBI FASTag?
A customer may create personnel Tag account by registering online, and can have the facility of topping up the FASTag account through online modes i.e credit card, debit card, internet banking etc. History of past transactions, available balance in the account etc.

Which are the roads where the tag can be used?

FASTag is presently operational at 346+ toll plazas across National Highways. The system is inter-operable and the same FASTag can be used across all toll plazas under the National Electronic Toll Collection (NETC) program. More toll plazas will be brought under the NETC program in the future. You may see the list of plazas in the ‘Active Toll Plazas’ section. Please visit the www.ihmcl.com for more details.

What is the validity of the SBI FASTag?
The tag comes with a guarantee of 3 years.

What if the FasTag balance goes below the minimum required balance in the tag?
The customer can approach either any point of sale location of the Bank or use online services i.e internet banking, customer portal, provided by the Bank to top up the customer wallet

Will I be getting rewards points on topping up of SBI FASTag through SBI Debit Cards
Yes, as per the existing eligibility of the customer.

For more queries contact us @ gvrsindiaa@gmail.com